Rastas Electronics
147A Princes Highway, Tailem Bend.  S.A.  5260.
Phone 0418 821-369, Fax 08 8572-4095 or email rastas@rastaselectronics.com.au

Elba Warranty Repairs.

If the unit is under the Original Elba Warranty you can call me direct and arrange for a repair.  I must see the purchase reciept either on the Call Out or when you bring the unit in.  If no reciept is provided I have to treat the repair as COD and bill you, as Elba won't pay me for the repair.

If you have a Elba Service Plan (Customer Care Plan), you must speak to Elba before either contacting me or simply bringing a unit in.  They'll create a Service Request Reference number and email me with the details and I'll then contact you to arrange a time to either do a Service Call (if In-Home repair is allowed) or to have you bring the unit in.

Autherised to Repair
As an Autherised Service Centre I can repair the following Under Warranty Products.  All products marked "In-Home" can either be done in your home or in my workshop, so if you rather bring the unit into the workshop that is fine.  Products marked "Workshop Only" are just that, Elba won't pay for "In-Home" service on that product.

ProductAllowed ServiceComment
Air Conditioner - Non Gas Fault In-Home
Cloths Dryer In-Home
Cooktop - Plug in Only In-Home
Dishwasher In-Home
Microwave Workshop Only
Microwave - Convection Workshop Only
Oven - Plug in Only In-Home
Rangehood In-Home
Refridgeration - Non Gas Fault In-Home
Washing Machine In-Home
ProductAllowed ServiceComment

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